Business IT Specialists


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ActiveCare


ActiveCare is our unique service that allows businesses to sign up for a fixed cost IT solution, where we manage and take responsibility for your entire IT infrastructure. Using advanced software, we can actively monitor your PC's, laptops, servers and internet gateways. We can see issues arise and resolve them immediately before they escalate into serious problems; thus saving you time and money.

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Daily Reporting


ActiveCare will email you consistently with daily, weekly, and monthly reports. This allows you to keep a close eye on your systems, as well as ensuring Netcare resolves issues promptly.


Take a look at some sample reports:

Take Control


"Take Control" is a feature that allows us to remotely assist you by connecting to your PC, laptop, or server. With a click of a button we can securely view your screen and also use your keyboard and mouse.


This makes troubleshooting a lot simpler for both parties, as we understand it can be hard explaining things over the phone!

Take Control is included in every ActiveCare contract.

Other Features


ActiveCare will automatically keep your computers up to date with all the lastest software patches from Microsoft and other third parties.

ActiveCare will make sure that your AntiVirus is up-to-date, and if not, will alert Netcare. We can then take action to see why the virus definitions are out of date and update them manually.

ActiveCare will monitor your backup software to ensure it has backed up your data correctly each, and every time it runs.

Other top features include:

Medical Solutions


We have Activecare contracts specially designed for medical systems. With our years of experience in the medical sector we can help you get your IT system and medical software running smoothly.

More Information


There are simple to many features and benefits to list on one web page. For a comprehensive overview of ActiveCare, and how it can help you, please download the brochure by clicking the button below.