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Using the latest secure remote control software, we are able to connected to your PC’s and servers to troubleshoot problems, and carry out regular maintenance and upgrades.  This can save you money as you do not need to pay unnecessary callout and travel costs, and you can get instant assistance to keep you productive and earning.



We are able to offer 24x7 service guarantees through our Service Level Agreements (SLA’s).  This means that help is always available when you need it most no matter whether it is after hours, weekend or public holidays.  Our SLA’s can provide both full remote and on-site support, and remote support only options.  There are a host of features available including: backup testing, preventative maintenance, loan equipment, and daily systems monitoring.


We have years of experience assisting our clients in simple and complex projects, including server virtualisation and technology fit-outs of new premises.  No matter the complexity, we have skilled staff on hand who can bring together all the required components and third parties to ensure your project finishes on time, and on budget.


NetCare has been specialising is supporting Gp’s, Specialists, Pharmacies and Physio’s since 1999 and we have relationships and supply agreements with the major GP and Specialist’s vendors.  We can assist you with the design and support of your Medical IT systems including practice management systems such as Medtech-32, Profile and My Practice.  We have highly skilled Medtech Certified engineers on staff, and extensive experience with managing conduits between the labs and the Healthintranet.  We have strong skills in assisting with the merging and separation of GP practices, and the establishment of new ones.


Mobile tele-working is a strong part of our skill set, and we can unshackle your staff to work remotely using the latest technology, including Citrix, Remote Desktop, Virtual private Networks, and mobile 3G wireless.  We ensure that your staff will have multiple methods of connecting to your servers and accessing their data, whether it be via a laptop or PDA.

We can help build and support your virtualised servers, either hosted on your premises, or in secure data centres. With the advent of mature and faster broadband data links, and automated failover circuits, it is now cost-effective and attractive to locate your servers in datacentres with 99.9% uptime, power protection, and clustered servers.  We are able to offer a full consultation services should your organisation be considering implementing this technology.

We can supply, install and support technology from all the leading suppliers. We are resellers and partners of many leading brands, including being HP Business Partners.  We can source software, hardware and consumables from leading distributors at below retail pricing.  Whatever your requirements, we will be happy to source for you, and can offer a full installation and after sales support service.
NetCare is proudly a reseller of Veriback® data protection products. From fire and flood to a simple hardware failure, there are so many ways you could lose your critical business information. If your stored data turns out to be unusable, your business could be set back to square one.

Veriback®'s products work as a powerful unit to make sure this doesn't happen.

They back up and verify your information, so if disaster strikes, you can get up and running, quickly and cost effectively.
 
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